Privacy Policy

1. Information We Collect

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device ("Personal Information"). Specifically, we may collect the following categories of Personal Information:

• Identifiers: Name, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers.
• Personal information categories: Name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information.
• Commercial information: Records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
• Internet or other similar network activity: Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement.
• Geolocation data: Physical location or movements.

2. How We Use Your Information

We may use or disclose the personal information we collect for one or more of the following business purposes:

• To fulfill or meet the reason you provided the information (e.g., to respond to an inquiry about our services).
• To provide, support, personalize, and develop our Website, products, and services.
• To create, maintain, customize, and secure your account with us.
• To process your requests, purchases, transactions, and payments and prevent transactional fraud.
• To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
• To personalize your Website experience and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our Website, third-party sites, and via email or text message (with your consent, where required by law).
• For testing, research, analysis, and product development, including to develop and improve our Website, products, and services.

3. SMS & Text Message Communications

By providing your phone number and opting in to receive text messages from Design With Mike, you agree to receive SMS communications related to your project, appointment reminders, service updates, and occasional marketing messages.

Opt-Out: You can opt out at any time by replying STOP to any message we send. For help, reply HELP or contact us at mike@designwithmike.com.

No Third-Party Sharing: We do not share your phone number or SMS opt-in data with third parties for their own marketing purposes. Our SMS communications are sent in compliance with A2P 10DLC regulations as required by US carriers.

4. Cookies & Tracking Technologies

Our website uses cookies, web beacons, tracking pixels, and other tracking technologies to collect information about your browsing activities, device, and browser. This includes Google Analytics, Facebook Pixel, and other marketing integrations.

You can manage or disable cookies through your browser settings, though some features of the site may not function as intended if you do.

5. Third-Party Services & Data Sharing

We do not sell your personal information. We may share data with vetted service providers who support our business operations, such as hosting providers, CRM platforms, email marketing services, and payment processors.

We may also release information when required by law, to comply with a subpoena or similar legal process, or when necessary to protect the rights, property, and safety of our business, our clients, or others.

6. Your Privacy Rights (CCPA, GDPR, and Others)

Depending on your location, you may have the following rights regarding your personal information:

• Right to Know and Access: You can request details about the personal information we collect, use, and disclose.
• Right to Delete: You can request that we delete the personal information we have collected from you, subject to certain exceptions.
• Right to Correct: You can request that we correct inaccurate personal information that we maintain about you.
• Right to Opt-Out: You have the right to opt-out of the sale or sharing of your personal information. (Note: We do not sell your personal information).
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

To exercise any of these rights, please contact us using the information provided below.

7. Data Security and Retention

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

8. Children's Privacy

Our Website is not intended for children under 16 years of age. No one under age 16 may provide any information to or on the Website. We do not knowingly collect personal information from children under 16. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information.

9. Changes to This Policy

We reserve the right to amend this privacy notice at our discretion and at any time. When we make changes to this privacy notice, we will post the updated notice on the Website and update the notice's effective date. Your continued use of our Website following the posting of changes constitutes your acceptance of such changes.

10. Contact Us

If you have any questions or comments about this notice, the ways in which we collect and use your information, your choices and rights regarding such use, or wish to exercise your rights, please do not hesitate to contact us at:

Design With Mike

Email: mike@designwithmike.com

Phone: (956) 778-3159

Address: McAllen, TX 78501